Office of Teaching Initiatives
New York State Education Department
5N Education Building
Albany, New York 12234

Certification Unit Telephone Number
(518) 474-3901

 

Telephone Hours
Customer Service Representatives are available weekdays 9:00-11:30 a.m. & 1:30-4:30 p.m.EST, except Wednesday.

The automated call attendant is available 24 hours a day, 7 days a week. Using the automated system you may request:

1) Certificate application materials
Information on your application for a certificate based upon completion of a teacher education program

2) Information on your New York City temporary license
After 4:30p.m. daily you may listen to detailed messages on the following:

3) Application Procedure
Testing Requirement, Child Abuse Identification Requirement, Student Teaching Practicum or Internship Requirement

4) Certification Regulations
 
Relay Center Telephone Number for the Deaf in New York State  1 (800) 421-1220 (TTY) 
Nationwide AT&T Relay Operator for the Deaf  1 (800) 855-2880 (TTY) 

Compiled by Rose Sanders